Privacy policy

At Alorise, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

1. Company Information

Alorise
Vissersdijk Beneden 70
3319 GW Dordrecht
The Netherlands

Email: info@aloriseofficial.com
Chamber of Commerce (KvK): 99650436

We act as the data controller for the personal data described in this policy.

2. Personal Data We Collect

We collect only the data necessary to provide our services.

This may include:

First and last name
Billing and shipping address
Email address
Telephone number
Payment details (processed securely via third-party payment providers)
IP address
Order history
Website usage data (via cookies)

We collect this information when you:

Place an order
Create an account
Subscribe to our newsletter
Contact customer service
Visit our website

3. Legal Bases for Processing

We process personal data based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Consent
Legitimate interest

4. Purpose of Processing

Your data is used for:

Order processing and delivery
Payment processing
Customer service communication
Returns handling
Administrative and tax obligations
Website optimization and analytics
Marketing communications (only with consent)

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law (for example, tax records typically retained for 7 years).

6. Sharing Personal Data

We do not sell personal data.

We may share data with trusted service providers where necessary, such as:

Payment providers
Shipping carriers
Hosting providers
IT and software providers
Marketing platforms (where consent is given)

Where required, we enter into data processing agreements with these parties.

7. International Transfers

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented, such as Standard Contractual Clauses (SCCs), in compliance with GDPR requirements.

8. Cookies

Our website uses cookies and similar technologies.

We distinguish between:

Essential cookies
Analytical cookies
Marketing cookies

Non-essential cookies are only placed with your consent. For more information, please refer to our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

Our website is secured with SSL encryption.

10. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure
Restrict processing
Data portability
Object to processing
Withdraw consent at any time

Requests may be submitted to: info@aloriseofficial.com

You also have the right to lodge a complaint with your local data protection authority.

11. Newsletter

If you subscribe to our newsletter, we use your email address solely for marketing purposes. You may unsubscribe at any time via the link in each email.